Billing Terms & Conditions

Accepted Payment Methods

At Hautessa, we are committed to offering a secure and seamless checkout experience. We currently accept PayPal as our primary payment method. Customers may complete their purchases using their PayPal balance or linked credit/debit cards through the PayPal gateway. All transactions must be authorized and completed through our secure payment processing system at checkout.

Currency for Transactions

All product prices, shipping fees, and billing amounts displayed on our website are processed in GBP (British Pounds). Customers should ensure they are aware of any currency conversion fees that may apply when using international payment accounts or services.

Secure Payment

Your payment security is of utmost importance to us. All transactions made through our website are protected using SSL (Secure Socket Layer) encryption technology, ensuring your payment information is transmitted safely and securely. We do not store full payment details on our servers, and all sensitive data is handled in accordance with strict security standards.

Shipping Policy Overview

We offer free shipping on all orders within the United Kingdom. Orders are fulfilled from Monday to Friday, and delivery is typically completed within 5 to 10 business days. Customers placing orders before 5:00 PM GMT+1 will have their items processed more quickly. For full details, please review our complete Shipping Policy

Return & Refund Policy Overview

If for any reason you are not satisfied with your purchase, we accept returns of both defective and non-defective items in slightly used condition within 45 days of delivery. Returns are processed by mail with a free downloadable return label, and refunds are issued in GBP within 14 business days of receiving the returned item. Please refer to our full Return & Refund Policy for more information.

Privacy Policy Overview

We value your privacy and take great care in handling your personal information. All customer data is processed in accordance with applicable privacy laws and is never sold or shared with third parties for marketing purposes. For further details on how we collect, use, and protect your data, please read our Privacy Policy

Google Merchant Center Compliance

Hautessa adheres to all Google Merchant Center policies, including those related to billing transparency and secure checkout practices. All pricing, charges, and payment terms are clearly disclosed at checkout to ensure a fully transparent shopping experience for every customer.

Contact Information

If you have any questions regarding billing or require support, please contact us using the details below:

Store Name: Hautessa

Email: info@hautessa.com

Address: 45 Leith Street Edinburgh, EH1 3AT, United Kingdom

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+1)